What are the shipping charges?

Shipping charges will be a minimum of Rs 50, and the final cost will depend on the delivery location. •

How long will it take for my order to be delivered?

As per Vamaza Mall Forte, your order will be delivered on the same day or the next day. 

Why is it necessary to make an unboxing video of every shipments once you receive it?

To ensure a smooth resolution process for any claims related to missing items or damaged products, we require an unboxing video within the same day of receiving your order. Please send us images of the outer package and a video of the unboxing process to support@vamazamall.com within this time frame. Claims made after this cannot be considered. 

What should be done if my package has been opened or tampered with?

We suggest you not receive any open or tampered packet and inform us immediately at support@vamazamall.com. In case you receive an open or tampered package, you need to share images of the outer package and a video at the time of opening the packet at support@vamazamall.com within the same day. After the same day of the attempted delivery, it will not be considered. 

What should be done if my order marked delivered but didn’t receive it?

We request you to share the screenshot of message you received on support@vamazamall.com within 24 hours.